Red Box is one of the first to partner with Microsoft to provide secure, resilient and scalable capture, retrieval, archiving and retention of Microsoft Teams communications. In a demanding global regulatory landscape, Red Box already captures and secures millions of calls daily across UC, telephony, turrets and mobiles, for customers operating in regulated environments such […]
Come and Visit us @ Cisco Live Barcelona (27/01/2020 > 31/01/2020) Booth 11C
Come and Visit us @ Cisco Live Barcelona (28/01/2019 > 31/01/2019) Boot 11
The MED-IT trade show, held in Morocco since 2002, is a showcase of innovative technologies and a place where Morocco’s IT industry professionals and decision-makers can get together to network, as well as explore and discuss relevant topics, Centre des congrès, SKHIRAT 27 & 28 of November 2018.
The event where the world meets to transform business is headed to Las Vegas, Nevada July 15-19 2018.
MIND CTI and PeterConnects Carry Out Detailed Insights in Telecom and Media Use Data of the PeterConnects products can now be seamlessly analyzed in MIND CTI’s PhonEX ONE Unified Communications analytics solution. Maassluis, April 17, 2018 – PeterConnects, a communication software supplier for Cisco and Microsoft and MIND CTI, a leading provider of unified communications analytics and […]
Capture the communications that matter. Comply with regulations,avoid reputation damage and financial penalties, andimprove operational performance. Controlling and processing and maintaining records of recorded communications data is a key consideration for complying with GDPR, which came into effect on 25th May 2018. Red Box gives you a set of tools to build into your data management processes, in full support of your compliance obligations. […]
Summary 2Ring GADGETS for Cisco Finesse is a vital extension for all Cisco Finesse deployments. Offered in two bundles – STANDARD and ENHANCED, the gadgets are a solution of great value especially if you are looking to integrate Cisco Contact Center with multiple information systems, improve collaboration among agents, and connect remote experts and back […]
Summary 2Ring DASHBOARDS & WALLBOARDS is a software solution that empowers business users and supervisors to deliver information in real-time to every screen needed. A screen doesn’t only mean large plasma screens in contact centers and break-rooms, the individual workstations of agents, supervisors, or even managers who are not part of the contact center, but a screen also means […]
Red Box offers products for recording, agent quality and performance enhancement, and for incident reconstruction. They are simpler, smarter and genuinely scalable – due mainly to our unique frame-based technology. Everything is highly manageable. You need only one server, saving cost and space. And you can use your own hardware and operating system. We can […]